Refund Policy

Last updated: November 11, 2026

Web Gerek is a QR menu platform: venues build a digital menu and guests open it by scanning a QR code. The free plan is permanent, with no time limit and no trial, so you can try the platform before you pay. Paid plans (Pro, Pro+ and Agency) are billed monthly or yearly in US dollars (USD). Payment processing is handled by our payment service provider, Freemius, Inc.

Payments Are Non-Refundable

Payments made to Web Gerek are non-refundable. This applies to all of the following:

Subscription payments
Subscription renewal payments
Plan upgrades (e.g. Pro to Pro+)
Billing cycle changes (e.g. monthly to annual)
Partial billing periods and unused time

This does not apply where a refund is required by applicable law.

Cancelling Your Subscription

You can cancel your subscription at any time. Cancelling stops auto-renewal, and paid features stay active until the end of the current billing period. When the period ends, your account moves to the free plan; your menus are not deleted.

Contact

For billing and payment questions: support@webgerek.com