Terms of Service

1. Description of Service

Web Gerek is a SaaS (Software as a Service) QR menu platform that lets restaurants, cafés, bars, bakeries and hotels build a digital menu without coding. The business picks one of the ready-made menu designs; guests scan a QR code and open the menu in their browser, with no app to install. The Platform shows the menu only; it does not take orders or payments at the table. Menus are hosted on a free subdomain (name.webgerek.com); custom domains are not offered on new plans. The Platform offers both free and paid plans.

2. Account Creation

• A valid email address is required to create an account.
• You are responsible for the security of your account credentials.
• Sharing your account with others is prohibited.
• Individuals under 18 may not use the Platform.

3. Paid Plans and Payment

• The free plan is permanent: no card is required and there is no time limit. There is no free trial; you can try the Platform on the free plan before you pay.
• Paid plans (Pro, Pro+, Agency) are billed monthly or yearly in US dollars (USD). The Turkish pricing page also shows the lira equivalent.
• Payment processing is managed through Freemius, Inc.
• Subscriptions renew automatically at the end of the billing period you chose (monthly or yearly).
• You can cancel your subscription at any time. Auto-renewal then stops and paid features stay active until the end of the current billing period; after that, your account moves to the free plan and your menus are not deleted.
• Payments are non-refundable: there are no refunds for subscriptions, renewals, upgrades, billing-cycle changes, partial periods or unused time, except where a refund is required by applicable law. See the Refund Policy for details.
• Price changes are communicated at least 30 days in advance.
• For payment details, Freemius' Terms of Sale apply.

4. Acceptable Use

By using the Platform, you agree not to:

• Publish illegal, harmful, threatening, defamatory, or obscene content
• Publish content that infringes third-party intellectual property rights
• Host malware, viruses, or harmful code
• Overload the Platform infrastructure in a damaging way
• Use the Platform for spam, phishing, or fraud
• Attempt to bypass the Platform's security measures
• Gain unauthorized access to other user accounts

The following types of content are strictly prohibited:

• Child abuse, pedophilia, or any content targeting minors
• Pornographic, sexually explicit, or adult content
• Hate speech or content that discriminates based on race, ethnicity, religion, gender, sexual orientation, or disability
• Terrorist propaganda, incitement to violence, or radicalization content
• Sale or promotion of illegal goods or services (drugs, weapons, counterfeit documents, etc.)
• Unauthorized sharing of personal information (doxxing) or content that violates others' privacy
• Menus or pages created to impersonate brands, organizations, or individuals
• Gambling, betting, or unlawful financial activities
• Content that encourages suicide or self-harm

5. Content and Intellectual Property

• Your content: Menu content you create on the Platform (item names, descriptions, prices, images, logos, etc.) belongs to you.
• Platform rights: The design, code, menu designs (templates), and infrastructure of the Web Gerek Platform are owned by Efe Gerek.
• Menu designs: Menu designs used under any plan are licensed to you; you do not own the designs themselves.
• Web Gerek branding: Menus published on the free plan display a Web Gerek badge that links to webgerek.com.

6. Service Level

• We do not guarantee 100% uninterrupted operation of the Platform.
• Temporary outages may occur due to maintenance, updates, or technical issues.
• Scheduled maintenance is announced in advance when possible.

7. Content Removal, Suspension, and Termination

Web Gerek reserves the right, at its sole discretion and without prior notice, to:

• Immediately remove menus and content that violate these Terms or applicable laws
• Permanently delete menus hosting inappropriate, harmful, or illegal content
• Temporarily or permanently suspend or terminate accounts that violate these Terms
• Remove content in response to legal notices or court orders
• Investigate and take action on third-party complaints

Your account may be suspended or terminated without prior warning if:

• You publish any type of prohibited content listed in Section 4
• You use the Platform for illegal activities
• You attempt to disrupt the Platform's operation or compromise its security
• You fail to meet your payment obligations
• Repeated violations or abuse

When your account is terminated or your menu is removed, all associated menus and content (subdomain, files, data) are deleted. You are solely responsible for regularly backing up your content. Web Gerek is not liable to pay any compensation for removed or deleted content.

When illegal content is detected, we reserve the right to notify competent authorities and cooperate with legal processes.

8. Limitation of Liability

The Platform is provided "as-is". To the maximum extent permitted by law:

• We are not liable for direct or indirect damages arising from your use of the Platform.
• We are not responsible for third-party content published on the Platform.
• We are not liable for data loss; we recommend regularly backing up your content.

In any case, our total liability is limited to the amount you paid us in the last 12 months.

9. Third-Party Services

The Platform uses the following third-party services:

• Clerk: Authentication and login management
• Supabase: Database and file storage
• Cloudflare: Content delivery and hosting
• Freemius: Payment management

These services are governed by their own terms of service and privacy policies.

10. Changes

We may modify these Terms with prior notice. Significant changes will be communicated by email. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of Turkey. Istanbul courts and enforcement offices have jurisdiction over any disputes.

12. Contact

For questions:

Email: support@webgerek.com

Web: webgerek.com